You may cancel your monthly subscription anytime. No cancellation fees will be imposed. Cancellations must be done prior to the next time you are billed .
BILLING IS SET TO RENEW THE 3rd OF EVERY MONTH, YOU MUST CANCEL PRIOR TO THIS DATE IN ORDER TO AVOID CHARGES AND SHIPPING OF THAT MONTHS BOX.
Our customer support team is here to help from Monday-Friday 9:00am-5:00pm PST. All cancellation requests must be received 24 hours prior to being billed for the new month during these business hours. If your cancellation request is submitted during the weekends or holidays, your request will be reviewed the next business day. If you cancel your Monthly Subscription, the cancellation will take effect for your next Machobox monthly billing cycle. You will not be eligible for a refund for monthly subscription fees paid prior to the month the cancellation takes effect.
By purchasing a Monthly Subscription, you agree to an initial and recurring Monthly Subscription fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges prior to cancellation. The then rate is not applicable to any first month sales or promotions. The recurring rate is the $33.00.
Example if you purchase Machobox in June. Your first box goes out the first week in July.
You would then be able to cancel you August box by canceling before August 1st. MachoBox is very agreeable and does not want to keep good Machomen in a commitment they can’t handle.
We bill your credit card for the Annual Subscription renewal fee in the first month of your next Annual Subscription. For example, let’s say you purchased an Annual Subscription beginning in May 2015 and ending in April 2016. We will bill you for the second year (May 2016 to April 2017) in May 2016, unless you cancel your Annual Subscription before May 2016. You accept responsibility for all recurring charges prior to cancellation. Once you subscribe, we will automatically process your Annual Subscription fee at the then-current Annual Subscription rate without further notice to you or authorization from you until you cancel your subscription.
- Cancellation Policy for the 3 month, 6 month and 12 month packages:
The 3 month, 6 month and 12 month package fees are non-refundable.